Mr. Andre J. W. Queen, Sr. LPD, LSC
President, Fidelity Security & Investigative Services, Inc.
Our security and investigative operations are lead by Mr. Andre J.W. Queen, Sr. Mr. Queen has been a licensed private detective and licensed security contractor for over a decade, and is the agency's licensee-in-charge. Mr. Queen's twenty-seven years in security and investigations includes public and private sector work. His investigative casework has included everything from homicides to auto theft, and includes civil as well as criminal investigative work. Mr. Queen's specialties include retail investigations and operations, skip tracing, fraud investigations, missing persons and fugitive investigations.
Among Mr. Queen's accomplishments include being a certified NRA Law Enforcement Firearms Instructor, a certified TASER ECD Instructor, a Force-on-force Safety Instructor, a Certified MILO Instructor, a certified Weapons Retention Instructor, and a retired auxiliary Deputy Chief of Police Services. Mr. Queen has testified in court proceedings in Illinois regarding firearms as an expert witness. He is a member in good standing of the International Law Enforcement Educators and Trainers Association (ILEETA), the International Association of Law Enforcement Firearms Instructors (IALEFI), the National Association of Investigative Specialists (NAIS), as well as other professional organizations and associations.
Mr. Queen has served as a member representative of the Greater North Michigan Avenue Association's Security and Safety Committee, representing national and international retail organization's security and asset protection divisions, as well serving on several other retail security task force organizations in the greater Chicagoland area. In addition, Mr. Queen has managed local and regional asset protection functions for nationally-known retail establishments, and traveled internationally as an Asset Protection Management Professional.
Mr. Queen has served as an "Agent of the Court" in criminal cases here in Illinois, and in other states, with regard to fugitive investigations and bail surety recovery operations. He is also the former Illinois State Representative for the National Association of Bail Enforcement Agents (NABEA).
Mr. Queen oversees our team of officers and investigators, who come from a diverse field of public and private law enforcement backgrounds, and provide a well-rounded organization with the depth of knowledge and skill needed to quickly get the job done.
How We Differ….
It really is only common sense; If you want an investigation done on internal theft in a retail setting, get an investigator to do it who specializes in that area. If you want retail stores detectives to help curtail shoplifting in your stores, you would of course, hire an experienced retail investigator. You would certainly want an experienced internal investigator helping to eliminate internal theft in you company. In a criminal defense case, you certainly would want an experienced defense investigator! Get the right person for the job.
We only use investigators who have been trained and specialize in particular fields, to do certain investigations. Our investigators have years of experience in their respective fields, which translates into results for you. You will always find a trained investigator working your case, never a “security guard in plain clothes".
Fidelity is a protective firm in the truest sense. Fidelity is a team of officers and investigators who are experienced professionals in specific fields who can get you the results you need.
We Are Not For Everyone…
It’s true. Some people are looking for a cheap, low-ball agency to hire, and to those people we say: This is not the firm for you. The old adage is true; You really do get what you pay for. But if you want a professional investigative firm, then call us, and hire a firm that blends the best of public law enforcement police investigators and private sector in-house internal investigators.
We must, however, tell you up front: We are not the cheapest, nor are we trying to be. We do not accept every client that requests our services: we are not all things to all people. We specialize in particular areas, such as retail theft, commercial theft, executive/personal protection, background investigations, undercover work and fraud investigations.
Regional Coverage Available…
Get multi-state or regional coverage and investigative services, without compromising the quality of the investigation. Through our partnership with other high-quality investigative firms, who subscribe to our level of professionalism and work ethic, we can provide services around the corner, or around the world.
Still don’t know if you want to spend the money to hire an investigative firm? It really is this simple: Profits on your bottom line, or On your bottom, with no profits.